This service is the ideal choice for customers who have decided to outsource either a complete IT support function or a horizontal/ vertical segment of their existing IT service.
Our managed services provide administrative, operational and support functions to provide a total care service. This removes the need to continually recruit, motivate, train and retrain staff for specialist activities.
We can take full ownership and responsibility for the delivery of proactive administration, incident managment, end-to-end systems and application management. This ensures that the managed infrastructure is operational with predictable costs and is measured against defined service levels, allowing you to focus on your core business activities instead.
BT IT Services provides a fully managed IT support service on a contract basis to manage customer IT functions. We are responsible for all hiring , training and rentention.
Visit our case study on the services we provide to the Northern Ireland Housing Executive to learn more about our Onsite Managed Services.