More and more customers, who use SAP on a Global basis, depend on the ability to log, diagnose and anlayse SAP support issues from their users. BT has built on its extensive support business over the last 15 years to build a comprehensive Managed Helpdesk.
We can allow our customers to log issues at any time of the day, truly global. Our call management system can be tailored to allow your users to log calls directly with our helpdesk staff or by a web based front end interface. Once logged our experienced and certified SAP support staff will quickly diagnose your technical SAP query and provide solutions to these.